Personal service, they care and super convenient , the property does need some maintenance but nothing out of normal realm
酒店回復：
Dear Guest, thank you for choosing to stay with us and for taking a moment to share your feedback. We’re delighted to know you had a wonderful experience. It would be our pleasure to welcome you back again soon!
This hotel was brilliant, its location is next to the Galleria but the hotel itself is great, facilities are excellent. What makes this hotel even better are the staff who are extremely friendly and helpful. We would stay here again.
My wife and I thoroughly enjoyed every aspect of our stay—from the welcoming entrance through the garage to the refreshing peach tea at check-in. The rooms were immaculate and incredibly comfortable, with soft linens and thoughtful details. The bathroom had the best water pressure and temperature control we've ever experienced.
Since we were celebrating our anniversary, we were treated to a bottle of delicious champagne paired with their prestigious Opera Cake—an unforgettable touch. Requesting a late checkout was easy, and we appreciated being able to enjoy the hot tub, heated pool, and steam room before we left.
A special shoutout to Ted, who was exceptionally helpful, though every staff member we encountered was excellent. We’ll absolutely recommend this place and look forward to returning for our next anniversary.
